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Top 5 Public Transportation Industry and Technology Trends for 2023

To assess advanced technology adoption and the top trends and priorities across the public transportation market in 2023 (and beyond), Optibus conducted a survey for professionals across the industry in December 2022. More than 250 planners, schedulers, executives, dispatchers, IT professionals, and more from diverse employer backgrounds participated in the survey, representing 24 countries worldwide.

Download the report to discover the top 5 challenges and priorities the industry is facing:

  • Improving Passenger Experience
  • Use of Real-Time Information
  • Driver Satisfaction and Retention
  • Fleet Electrification
  • Cost Savings

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Embark on a journey towards a greener and more efficient future.

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Optibus

BY ORGANIZATION

Agencies

Optimize networks, enhance efficiency, and improve passenger communication

Operators

Maximize fleet use, manage mixed fleets, and reduce costs without sacrificing quality

Consultancies

Support agencies and operators with strategic planning, tenders, and optimizations

Workforce Shuttles

Simplify shuttle planning and workforce management

BY USE CASE

Electrify Fleet

Transition to an eco-friendly fleet with EV planning, procurement and management

Win Tenders

Grow market presence and capacity; prepare, evaluate and execute strategic tenders 

Enhance Passenger Experience

Boost ridership and satisfaction with reliable service, clear updates, and efficient routes

Driver Retention

Boost driver retention by giving drivers transparency, control, and clarity in every shift

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Reduce Costs

Improve efficiency and resource use while maintaining service quality 

Planning

Plan, analyze, and optimize your network with powerful route planning tools.

Scheduling

Streamline scheduling with advanced tools to maximize vehicle and duty allocations efficiently.

Rostering

Create refined rosters to balance workloads, enhance driver satisfaction and boost retention.

Control & Monitoring

Monitor and manage fleet performance in real time with tools for sustainability and high-efficiency.

MagicEye - Driver Safety

Prevent accidents and improve passenger safety with real-time driver awareness and risk detection.

Operations

Unify allocation, dispatch, payroll, and driver engagement in one platform to cut costs, boost reliability, and improve workforce satisfaction.

Passenger Information

Deliver accurate service updates and plans to enhance passenger communication.

Driver App

Strengthen workforce satisfaction with digital tools for driver communication, scheduling, and payroll.