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Metropoline wins its biggest tender with Optibus Scheduling

With faster, smarter scheduling tools, Metropoline has grown to be the country’s second biggest operator.

Client

Metropoline

Profile

Operator

Products

Scheduling

Location

Israel

6X

Faster scheduling

Largest

Tender win to date

-50%

Reduction in scheduler onboarding

Overview

Metropoline Bus operates more than 300 urban and interurban routes serving dozens of cities and regional councils across southern and central Israel, including the center and Gush Dan, Hasharon and Netanya, the Negev, and the South.

With the aim of reducing costs, streamlining operations, and improving passengers services, Metropoline replaced its manual scheduling system with Optibus’ advanced cloud-native Scheduling product. This has revolutionized Metropoline’s tender acquisition process, enabling them to make data-driven decisions and secure profitable contracts. 

Metropoline has since successfully won several tenders, including its largest tender to date, resulting in its business becoming the second-largest bus operator in Israel.

They also grew their hybrid fleet, spanning commercial, city, and intercity buses, as well as zero-emission buses (ZEBs). 

Challenges & Results

Initially, Metropoline faced significant operational challenges as they managed all scheduling tasks manually and through spreadsheets. This made it difficult for schedulers to optimize their vehicle and crew schedules as manual work was prone to errors, time-consuming, and caused operational inefficiencies. Realizing the need for a solution that could modernize and streamline their operations, increase scheduling efficiency, and at the same time reduce operational costs, Metropoline turned to Optibus Scheduling. 

Faster Onboarding for New Schedulers: From Four to Two Months

Metropoline’s previous scheduling system was highly complex, making the onboarding of new team members challenging and time-consuming. Today, with the intuitive and user-friendly Optibus system in place, onboarding schedulers has been transformed into a much faster, more efficient process accessible to employees of all experience levels.

"With Optibus, the onboarding of team members has been revolutionized. Today, new schedulers can swiftly begin their work, and prior scheduling experience is less crucial. What was once a four-month onboarding process for new schedulers has been reduced to just two months. ​"
Uri Zigron, Vice President Scheduling at Metropoline
Photo Credit: Oren Hirsch

Winning Tenders With Optibus Scheduling

Winning tenders is not an easy task. Bidding requires running various service scenarios and showing potential results very quickly. Manual work makes this cumbersome and time-consuming and effectively managing multiple tenders simultaneously adds even more complexity. Using Optibus Scheduling has contributed to Metropoline achieving remarkable success in winning two tenders, including their largest tender to date, which has propelled their business to become the second largest operator in Israel.

"Today, with the Optibus Scheduling tool, we have streamlined our tender acquisition process, empowering us to make data-driven decisions and maximize our chances of success in securing lucrative contracts."
Uri Zigron, Vice President Scheduling Metropoline

Adjusting Schedules Six Times Faster 

Metropoline has undergone a remarkable transformation in its scheduling operations, transitioning from individual branch task scheduling to managing large clusters. This shift has yielded notable cost reductions and improved overall efficiency.

Through the implementation of Optibus Scheduling, Metropoline has successfully achieved optimal management of their vehicles and crew and full compliance with the rigorous criteria set forth in their tender contracts. This achievement solidifies its position as a reliable and leading transportation provider.

"Optibus is a great scheduling tool, offering more than just cost savings. The software enables us to adjust schedules from days to hours, making the process six times quicker than before. It also enables us to make changes in the schedule multiple times, while in the past we were limited to just two to three changes each year. ​"
Uri Zigron, Vice President Scheduling Metropoline

Client

Metropoline

Profile

Operator

Products

Scheduling

Location

Israel

Optibus

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