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2025 State of Public Transportation Report

Discover the biggest trends, challenges, and technology investments shaping public transportation in 2025.

Public transportation is evolving faster than ever. From driver shortages to electrification and AI-powered operations, agencies worldwide are navigating complex challenges to ensure efficiency, sustainability, and resilience.

The 2025 State of Public Transportation Report provides a deep dive into industry priorities based on insights from hundreds senior public transportation professionals across North America, Europe, Latin America, and Asia-Pacific.

 

Key Takeaways:

  • Driver Recruitment & Retention: 49% of public transportation agencies cite workforce shortages as their top challenge.
  • Electrification Becomes Critical: 87% of agencies say zero-emission fleet transition is now a high priority.
  • Real-Time Monitoring Takes Center Stage: The top technology investment for 2025, aimed at reducing costs and improving service reliability.
  • AI Poised for Growth: 96% of agencies are exploring AI’s potential, with increasing interest in its ability to enhance efficiency and decision-making.

 

Stay ahead of the curve with expert insights, data-backed trends, and strategic recommendations.

Featured Speakers:

Embark on a journey towards a greener and more efficient future.

Thank you for downloading the eBook!

The public transportation industry is at a turning point. Agencies worldwide are tackling workforce shortages, electrification goals, and the adoption of AI-driven technology. Our 2025 State of Public Transportation Report unveils the key trends that will shape the industry in the coming year.

 

Key Insights from the Report

  • 49% of agencies cite driver retention & safety as their biggest challenge
  • 87% say zero-emission fleets are now a high priority
  • 43% plan to invest in real-time monitoring for better efficiency
  • 96% of agencies are exploring ways to integrate AI into operations

 

Ready to see how these trends are transforming public transportation? Click below to access your exclusive copy of the full report.

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BY ORGANIZATION

Agencies

Optimize networks, enhance efficiency, and improve passenger communication

Operators

Maximize fleet use, manage mixed fleets, and reduce costs without sacrificing quality

Consultancies

Support agencies and operators with strategic planning, tenders, and optimizations

Workforce Shuttles

Simplify shuttle planning and workforce management

BY USE CASE

Electrify Fleet

Transition to an eco-friendly fleet with EV planning, procurement and management

Win Tenders

Grow market presence and capacity; prepare, evaluate and execute strategic tenders 

Enhance Passenger Experience

Boost ridership and satisfaction with reliable service, clear updates, and efficient routes

Planning

Plan, analyze, and optimize your network with powerful route planning tools.

Scheduling

Streamline scheduling with advanced tools to maximize vehicle and duty allocations efficiently.

Rostering

Create refined rosters to balance workloads, enhance driver satisfaction and boost retention.

Operations

Oversee your real-world operation with real-time allocation, payroll integration, and the Driver App. 

Passenger Information

Deliver accurate service updates and plans to enhance passenger communication.